A signed Booking Form will be required before undertaking any project. The Booking Form lists details of the task and any specific requirements; the hourly rate or expected cost and my confidentiality clause, all of which when signed indicate the client's acceptance of my Terms & Conditions. Please note that should the client's original requirements change, I reserve the right after suitable consultation to amend the original quotation.

Payment should be made by cheque, payable to V-Sec, alternatively Nochex, an online payment system can be used.

Where applicable, 30% of the estimated cost, or a purchase order outlining the project, is expected in advance with the balance/full payment expected strictly within 14 days of completion. If the bank returns a cheque, the client will be responsible for all bank charges resulting from the returned cheque.

Please note final responsibility for proofreading errors in completed work (including manuscripts, dissertations) rests with the client. I can accept no responsibility for errors found after submission but will gladly correct any found within a reasonable time scale. If errors are found in the work, they will be rectified free of charge but they must be notified within 24 hours of receipt of completed work or within 14 days for work of more than 3000 words. Should any errors be found in the work, I will be liable for the cost of the work only - no further liability is acknowledged.

I am not responsible for the end use of any document produced or edited by me. Clients are solely responsible for its appropriate use, including abiding by any copyright laws, plagiarism laws and publishing requirements. I am not responsible for the content of any document supplied to them. Clients should not pass off plagiarised material as their own original work. I will assume no responsibility for any plagiarised material supplied by a client and reserve the right to return the work should I become aware of such inappropriate use. I retain the right to reject work for any client which involves material I find to be illegal, immoral or objectionable.

Please note - in the current climate of prolific computer viruses, all incoming emails, files or disks will be scanned. However, even after scanning I will still not open unsolicited attachments to emails or emails containing no message alongside the attachment.

For insurance and safety reasons, I cannot permit personal visits to my premises.

Back-up copies of client files are kept for a period of one year only. After that time, they will be deleted.

I advise all clients that original documents should be sent via a traceable method of delivery, either by post office special delivery or courier.

Email V-Sec

Confidentiality

I will not at any time or in any manner, either directly or indirectly, use for the personal benefit of V-Sec, or divulge, disclose, or communicate in any manner any information that is proprietary to a client. I will protect such information and treat it as strictly confidential. This provision shall continue to be effective after the termination of any agreement.

I understand that confidentiality is a sensitive issue for clients and I am happy to sign any non-disclosure or confidentiality agreement a client may require.

Send mail to Jo@v-sec.co.uk with questions or comments about this web site.

This site was designed and is maintained by Jo Johnston

V-Sec and the V-Sec logo are private Service Marks of Jo Johnston.
Trademark violations will be prosecuted to the full extent of the law.
All contents of this website are protected under copyright law.
Copyright © 1999-2003 V-Sec. All rights reserved.
Revised: June 2003